EMERGENCIES

999

EMERGENCY SMS

71999

HOTLINE

1800 255 0000

Traffic e-Appeals

   

 

INTRODUCTION

All appeals are to be submitted to the Traffic Police via this e-service portal.  The Traffic Police will not entertain walk- in appeals or appeals through email or post.

 

The Traffic Police will only accede to appeals with extenuating circumstances (e.g. medical emergencies) and with supporting documentary proof.

 

CONTACT DETAILS

You can provide feedback to the Traffic Police at the following:

 

Website : https://eservices.police.gov.sg/content/policehubefeedback/efeedback.html

 

INTRODUCTION

Any motorist who commits a traffic offence is liable to be prosecuted in court and face punishment which may include fines, imprisonment, and/or disqualification of the driving licence, depending on the severity of the offence.


Please proceed to make payment for your traffic offences at Status of Outstanding Traffic Offence and Payment of Fines.

ELIGIBILITY CRITERIA

Only appeals with extenuating circumstances (e.g. medical emergencies) and with supporting documentary proof will be reviewed.

IMPORTANT NOTICE

If you are unable to provide fresh evidence, repeated appeals will not be considered.


Providing false information to the Police is an offence under the Penal Code 1871.

 

WHAT YOU NEED

Report Reference Number

Relevant Documentary Proof

Valid Email Address

Estimated time to complete: 15 mins

   

INTRODUCTION

A motorist’s probationary driving licence will be revoked if he/she accumulates 13 or more demerit points within a period of 12 months from the date of the grant of the licence. He/she must retake and pass both the theory and practical tests before he/she can drive again.


A motorist's driving licence is liable for suspension upon the accumulation of 24 or more demerit points within a period of 24 months after his/her probation period has ended. Where the suspension period is one year or more, the motorist’s driving licence will be revoked. He/she must retake and pass both the theory and practical tests before he/she can drive again.


If you do not accumulate any more demerit points for a period of 24 months from the date of expiry of the last suspension, all previous suspensions will be removed from your records.


You can check your demerit points status from your Digital Driving Licence on the Singpass app or visit the SPF e-services portal via this link.

ELIGIBILITY CRITERIA

Appeals against the reduction of demerit points will not be considered. Only appeals with extenuating reasons with supporting documentary proof will be reviewed.


Motorists are advised to attend the Safety Driving Course (SDC) or Driver Improvement Points System (DIPS) Course. Details on eligibility for the course can be found in this link.

IMPORTANT NOTICE

The Traffic Police has no authority to reduce or nullify the disqualification of the driving licence that is meted out by the State Courts of Singapore.

 

WHAT YOU NEED

NRIC / FIN

Scanned supporting documents

Estimated time to complete: 10 mins

   

INTRODUCTION

If you have a medical condition(s)1 such as epilepsy, mental disorder, sudden attacks of disabling giddiness or other physical disability, your application for a new or renewal of a driving licence will not be acceded to.


A motorist who has attained the prescribed age of 65 years old and above must undergo the prescribed medical examination and be certified fit by a Singapore registered medical practitioner to drive a motor vehicle.


1The medical conditions are as per listed in Rule 8 of the Road Traffic (Motor Vehicles, Driving Licences) Rules.

ELIGIBILITY CRITERIA

Appeals for the grant of driving licence to be issued to persons with the medical conditions listed above will not be reviewed.


For all other medical reasons other than those mentioned above, appeals must be accompanied with a medical examination report certified by a Singapore registered medical practitioner stating that the appellant is certified fit to drive. This medical report must be a recent assessment and hence cannot be dated more than 2 months before this submission.

IMPORTANT NOTICE

Where a person’s driving licence has not been validated (e.g. did not submit the cleared medical report) for a period of 3 years or more, the applicant must pass all theory and practical tests to obtain a new qualified driving licence.

 

WHAT YOU NEED

NRIC / FIN

Scanned medical examination report and supporting documents (if any)

Estimated time to complete: 10 mins